Hello, unfortunately, something prevents your Kpler Add-in to start.

Please contact your Kpler account manager and share the following information

• Microsoft Office information: product name, version and build number
• Kpler Add-in version number: v0.355.5
• This problem started recently, Kpler Add-in was working before: Yes / No
• This problem always happens since the installation of Kpler Add-in: Yes / No

We will make every effort to help you resolve this issue.

The Kpler team